Kofax Communication Server 9.1.1 User Manual

Version 3.00.04 Edition 17

Environment Guide Version 3.00.04 10 © Copyright Kofax, Inc. All information is subject to change without notice. 3.2 KCS Interface Boards 3.2.1

Environment Guide Version 3.00.04 100 © Copyright Kofax, Inc. All information is subject to change without notice. 1) Stop all performance gatheri

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 101 14) Event-log 15) Version and

Environment Guide Version 3.00.04 102 © Copyright Kofax, Inc. All information is subject to change without notice. This is done by setting the foll

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 103 9. Security Strategy No doubt t

Environment Guide Version 3.00.04 104 © Copyright Kofax, Inc. All information is subject to change without notice. On the other hand, there are man

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 105 TCECP LS1 5001/tcp 5002/tcp KCS

Environment Guide Version 3.00.04 106 © Copyright Kofax, Inc. All information is subject to change without notice. TC/Player TC/Dialer (through TC

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 107 Recommended: use alphanumeric co

Environment Guide Version 3.00.04 108 © Copyright Kofax, Inc. All information is subject to change without notice. 10. Installation Requirements 10

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 109 Unplug this product from the wal

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 11 Operation Modes: DTMF: Supported

Environment Guide Version 3.00.04 110 © Copyright Kofax, Inc. All information is subject to change without notice. 10.2 Desktop Mounting The KCS c

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 111 10.3 Rack Mounting The KCS Mode

Environment Guide Version 3.00.04 112 © Copyright Kofax, Inc. All information is subject to change without notice. 10.5 Access Protection To guara

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 113 11. KCS Licensing 11.1 Licensin

Environment Guide Version 3.00.04 114 © Copyright Kofax, Inc. All information is subject to change without notice. 11.4 Link Licensing 11.4.1 Pe

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 115 11.4.3 Other Link Licenses All

Environment Guide Version 3.00.04 116 © Copyright Kofax, Inc. All information is subject to change without notice. A FAX channel license for x fax

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 117 For operation on a TCOSS tandem

Environment Guide Version 3.00.04 118 © Copyright Kofax, Inc. All information is subject to change without notice. During the test mode licenses.ex

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 119 11.12 Licenses Type 3 Short Name

Environment Guide Version 3.00.04 12 © Copyright Kofax, Inc. All information is subject to change without notice. 4. Which Hard- and Software Is S

Environment Guide Version 3.00.04 120 © Copyright Kofax, Inc. All information is subject to change without notice. 11.13.2 Temporary Licenses If a

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 121 12. Appendix A CONSUMER INFORMAT

Environment Guide Version 3.00.04 122 © Copyright Kofax, Inc. All information is subject to change without notice. 13. Appendix B: KCS Approvals an

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 123 UL 1459 third edition, UL 1950

Environment Guide Version 3.00.04 124 © Copyright Kofax, Inc. All information is subject to change without notice. ETS 300 063 Direct Dialing In

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 125 14. Post Installation Checklist

Environment Guide Version 3.00.04 126 © Copyright Kofax, Inc. All information is subject to change without notice. 15. Appendix C /GERMAN Safety In

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 127 Wenn das Gerät trotz Befolgen

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 13 Hyper-V feature (hardware virtu

Environment Guide Version 3.00.04 14 © Copyright Kofax, Inc. All information is subject to change without notice. KCS Performance Counters If you u

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 15 4.4 Third-Party Hardware Support

Environment Guide Version 3.00.04 16 © Copyright Kofax, Inc. All information is subject to change without notice. For further information about spe

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 17 Step one Enter the exact model de

Environment Guide Version 3.00.04 18 © Copyright Kofax, Inc. All information is subject to change without notice. Click on the second from top in

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 19 The server can be found in the l

Environment Guide Version 3.00.04 2 © Copyright Kofax, Inc. All information is subject to change without notice. © 2012 Kofax, Inc., 15211 Laguna C

Environment Guide Version 3.00.04 20 © Copyright Kofax, Inc. All information is subject to change without notice. Example 2 DELL PowerEdge 2550 ser

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 21 Note: In case of hardware related

Environment Guide Version 3.00.04 22 © Copyright Kofax, Inc. All information is subject to change without notice. 4.4.8 Known Issues on Outdated T

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 23 5. KCS in Virtual Environment 5.

Environment Guide Version 3.00.04 24 © Copyright Kofax, Inc. All information is subject to change without notice. There are many professional tools

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 25 If such an event occurs, the syst

Environment Guide Version 3.00.04 26 © Copyright Kofax, Inc. All information is subject to change without notice. b.) Minimum RAM in MByte Can be

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 27 The reason for doing so is to be

Environment Guide Version 3.00.04 28 © Copyright Kofax, Inc. All information is subject to change without notice. 5.2.4 Resources Estimation for E

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 29 Diskperf –Y <Enter> After t

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 3 FCC COMPLIANCE STATEMENT Informati

Environment Guide Version 3.00.04 30 © Copyright Kofax, Inc. All information is subject to change without notice. 3. All received documents are fe

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 31 (3) This indicator stands for bo

Environment Guide Version 3.00.04 32 © Copyright Kofax, Inc. All information is subject to change without notice. Following resource estimation and

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 33 Resources Estimation and Key Perf

Environment Guide Version 3.00.04 34 © Copyright Kofax, Inc. All information is subject to change without notice. In the panel Resources of the Vi

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 35 Granted Memory resource (memory

Environment Guide Version 3.00.04 36 © Copyright Kofax, Inc. All information is subject to change without notice. One of the main reasons for havin

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 37 Note that it is recommended for

Environment Guide Version 3.00.04 38 © Copyright Kofax, Inc. All information is subject to change without notice. 2. Allocate enough CPU bandwidth

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 39 or alternatively export the perfo

Environment Guide Version 3.00.04 4 © Copyright Kofax, Inc. All information is subject to change without notice. TABLE OF CONTENTS 1. System Over

Environment Guide Version 3.00.04 40 © Copyright Kofax, Inc. All information is subject to change without notice. 3. Start the test workload for

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 41 Memory active is the amount of me

Environment Guide Version 3.00.04 42 © Copyright Kofax, Inc. All information is subject to change without notice. Copy the TcDiskTest.exe and TClib

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 43 In order to see the performance

Environment Guide Version 3.00.04 44 © Copyright Kofax, Inc. All information is subject to change without notice. Setting of the Test Cycle Paramet

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 45 Further useful counter is the Wri

Environment Guide Version 3.00.04 46 © Copyright Kofax, Inc. All information is subject to change without notice. 5.4.3 Checking Network Latency I

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 47 After some time it can be seen t

Environment Guide Version 3.00.04 48 © Copyright Kofax, Inc. All information is subject to change without notice. The measurement cycle is by defau

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 49 5.5 KCS Components Supported on

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 5 7.4 How to Determine System Perfo

Environment Guide Version 3.00.04 50 © Copyright Kofax, Inc. All information is subject to change without notice. 10. SNMP Support (Group) I. SNMP

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 51 9) Alternatively PDF conversion

Environment Guide Version 3.00.04 52 © Copyright Kofax, Inc. All information is subject to change without notice. Test results Pages/ hour - applic

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 53 The supported host operating syst

Environment Guide Version 3.00.04 54 © Copyright Kofax, Inc. All information is subject to change without notice. In the example above, one logic

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 55 Several KCS server package 7.86.0

Environment Guide Version 3.00.04 56 © Copyright Kofax, Inc. All information is subject to change without notice. http://kb.vmware.com/vmtnkb/searc

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 57 6. IPv6 Protocol 6.1 Introducti

Environment Guide Version 3.00.04 58 © Copyright Kofax, Inc. All information is subject to change without notice. 6.2.2 IPv6 Address Types There a

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 59 Having received the IPv6 address

Environment Guide Version 3.00.04 6 © Copyright Kofax, Inc. All information is subject to change without notice. 11.12 Licenses Type 3 ...

Environment Guide Version 3.00.04 60 © Copyright Kofax, Inc. All information is subject to change without notice. The interface has the following I

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 61 6.4.3 Scenario 3: IPv6 only Netw

Environment Guide Version 3.00.04 62 © Copyright Kofax, Inc. All information is subject to change without notice. IPV6/IPV4 NetworkTC/LINK ServerIP

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 63 IPV6Main-NetworkTC/LINK ServerIPV

Environment Guide Version 3.00.04 64 © Copyright Kofax, Inc. All information is subject to change without notice. 1. In order to send a packet to

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 65 ipv6 nat v6v4 source fd96:eb5f:75

Environment Guide Version 3.00.04 66 © Copyright Kofax, Inc. All information is subject to change without notice. 2. It may be necessary to disabl

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 67 7. Configuration Examples 7.1 H

Environment Guide Version 3.00.04 68 © Copyright Kofax, Inc. All information is subject to change without notice. 7.1.1 FAX + VOICE via ISDN (BRI

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 69 7.1.2 FAX + VOICE via ISDN (BRI

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 7 1. System Overview 1.1 General K

Environment Guide Version 3.00.04 70 © Copyright Kofax, Inc. All information is subject to change without notice. 7.1.4 KCS Tandem Configuration

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 71

Environment Guide Version 3.00.04 72 © Copyright Kofax, Inc. All information is subject to change without notice. 7.2 How to Estimate Bandwidth Re

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 73 7.3 Upgrade Path, Legacy Hardwar

Environment Guide Version 3.00.04 74 © Copyright Kofax, Inc. All information is subject to change without notice. Follow instructions of the approp

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 75 7.4.2 KCS HW-Requirement Calcula

Environment Guide Version 3.00.04 76 © Copyright Kofax, Inc. All information is subject to change without notice. The 3 other input fields (“averag

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 77 The average 2009 desktop hard dis

Environment Guide Version 3.00.04 78 © Copyright Kofax, Inc. All information is subject to change without notice. It‟s recommended to use RAID 1+0

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 79 The above measurement was run on

Environment Guide Version 3.00.04 8 © Copyright Kofax, Inc. All information is subject to change without notice. 2. Hardware Structure A KCS syste

Environment Guide Version 3.00.04 80 © Copyright Kofax, Inc. All information is subject to change without notice. TC/LINK-FI: Test Description Page

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 81 TC/LINK-MX: Test Description Page

Environment Guide Version 3.00.04 82 © Copyright Kofax, Inc. All information is subject to change without notice. Since one ScanJet 5 has a scannin

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 83 Click New Team to start a wizard

Environment Guide Version 3.00.04 84 © Copyright Kofax, Inc. All information is subject to change without notice. When you finish the wizard, you

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 85 7.5.2 NIC Teaming with HP Networ

Environment Guide Version 3.00.04 86 © Copyright Kofax, Inc. All information is subject to change without notice. The network connections will cha

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 87 To display the state of team,

Environment Guide Version 3.00.04 88 © Copyright Kofax, Inc. All information is subject to change without notice.

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 89 8. Operating and Maintaining the

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 9 3. KCS Models 3.1 Line Server KC

Environment Guide Version 3.00.04 90 © Copyright Kofax, Inc. All information is subject to change without notice. 2 ISDN BRI Channels running on

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 91 Test 3: Secondary Server Standalo

Environment Guide Version 3.00.04 92 © Copyright Kofax, Inc. All information is subject to change without notice. Connection Left LED Right LED Exa

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 93 Menu Pressing mode at any time (

Environment Guide Version 3.00.04 94 © Copyright Kofax, Inc. All information is subject to change without notice. For IP address and gateway addres

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 95 CHANNEL Number of the logical cha

Environment Guide Version 3.00.04 96 © Copyright Kofax, Inc. All information is subject to change without notice. 4) If the KCS system is still ac

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 97 [languages] 009=English [object

Environment Guide Version 3.00.04 98 © Copyright Kofax, Inc. All information is subject to change without notice. 58_009_NAME=TCSI - Memory Locked

Environment Guide Version 3.00.04 © Copyright Kofax, Inc. All information is subject to change without notice. 99 Last Counter DWORD - the “Counter