Kofax Communication Server 9.1.1 User Manual

Version 9.1.1 Edition 3

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 10/204 13.7.4 MULTIMEDIA DEVICE ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 100/204 Do the following to change the date and/or time. 1. Position

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 101/204 Backup files can be stored in two formats: ASCII (can be viewed

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 102/204 Archive volumes can be written to CD or DVD as soon as they are

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 103/204 Status Description Open Volume that is currently used for archiv

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 104/204 Set Index of Volume On-Line Rebuild Index Volume - Only for

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 105/204 volume can have this state. The state changes to On-Line, if the

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 106/204 Write DVD/CD Scheduled Starts writing the selected volume on DVD

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 107/204 Second: defines the default path used in the Archive Maintenance

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 108/204 License type Current registrations (installed clients) Max

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 109/204 1100.. SSyysstteemm FFoollddeerr The System Folder contains a

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 11/204 16.4.4 RELATED ENTRIES IN THE REGISTRY ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 110/204 1111.. OOppeenniinngg MMeessssaaggeess CCrreeaatteedd iinn

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 111/204 11.1 Configuration Example for TC/400 Create the service "

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 112/204 4) Set line 42 on channel 16 to "AS$*". (See the TCO

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 113/204 1122.. KKCCSS SSeerrvveerr AArreeaass As with standard data

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 114/204 12.4 Additional Folder Fields The following folder fields appea

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 115/204 12.4.9 Message Name In the IN Box, with external senders this f

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 116/204 12.4.18 Reception Error This field contains information concer

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 117/204 In the OUT Box, this field contains the KCS channel used for sen

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 118/204 Printed: Message was opened for printing. Distributed: Message w

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 119/204 12.5 Adding Messages to the FIS Any message can be stored in th

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 12/204 20.2 TIME ZONE DESCRIPTIONS ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 120/204 1133.. KKCCSS PPrreeffeerreenncceess ((TTCC MMaannaaggeemmee

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 121/204 13.1.1 Server Name Value: HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 122/204 This value specifies your User-ID on the Kofax Communication Ser

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 123/204 be used on other clients and the Kofax Communication Server to c

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 124/204 13.2.1 Server Name Value: HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 125/204 For example c:\apps\winoncd\writer.exe. 13.2.4 Directory for D

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 126/204 13.3 Voice Server 13.3.1 Name of a Voice Server Value:HKEY_LO

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 127/204 Note: If the field Name of a voice server is empty, the field Gr

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 128/204 13.4 Network Transport 13.4.1 Workstation Name Value: HKEY_LO

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 129/204 adapter desired. When this parameter is set to (auto), TCTI auto

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 13/204 11.. AAbboouutt TTCCffWW CClliieenntt TCfW Communication Serv

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 130/204 This value specifies the font to be used on your system to displ

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 131/204 13.6.2 Common Trace Trace to file: Value: HKEY_LOCAL_MACHINE\S

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 132/204 Value: HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\Common\AppendTrace Ty

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 133/204 13.6.4 TCRT COM Interface Trace (TCRT.DLL) Registry value: HKE

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 134/204 HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\Common\TCRT\REMTraceLevel Tr

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 135/204 13.7 KCS Voice Player 13.7.1 Start Playing Automatically Valu

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 136/204 13.7.4 Multimedia Device Value: HKEY_LOCAL_MACHINE\SOFTWARE\Top

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 137/204 Press ―OK‖ Press ―Close‖ 13.8 Voice Mail The tabs regardin

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 138/204 KCS image format *.BMP Windows Bitmap *.PCX ZSoft PC Paintbrush

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 139/204 Type: STRING Output formats for file attachments. 13.10 Fax View

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 14/204 22.. RReeqquuiirreemmeennttss Refer to the KCS Client Applicati

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 140/204 13.10.3 Printing Scale Value: HKEY_LOCAL_MACHINE\SOFTWARE\Topca

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 141/204 Value: HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\TCFW\DdeControl\LinkT

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 142/204 Type: STRING This value specifies how long it takes until a dist

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 143/204 By selecting this option the original recipients of a message ar

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 144/204 Normally the .EXE file name without extension. Link Topic for DD

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 145/204 This value specifies whether the message preview shows a fax pre

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 146/204 Generates a dump of the TCSI objects handles to the TCSI trace f

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 147/204 13.11.4.1 Displaying the Original Message of a Notification Can

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 148/204 13.11.5 Signature The size of a signature that can be saved in

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 149/204 1 = inch 2 = pixel 13.11.6 Scanner Application Title of applic

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 15/204 33.. TTCCffWW LLooggiinn Before using TCfW, you have to log in

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 150/204 13.11.7 Print Control This section can be found under PrtApiCo

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 151/204 HKEY_LOCAL_MACHINE\SOFTWARE\Topcall\TCFW\Appearance\MSG_CONTENT_

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 152/204 Note: If these parameters are not initialized then the default

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 153/204 Type new Telex characters into the text box. A maximum of 4 ch

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 154/204 Telex character(s). The list can be expanded by adding additiona

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 155/204 13.11.10 TC/Broadcast 13.11.10.1 Job Problems All jobs that co

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 156/204 [CUSTOMER] USERID=10002 LANGUAGE=01 [TCOSS] USERID=TESTUSER PASS

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 157/204 13.13 Installed Modules The Installed Modules panel always con

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 158/204 1144.. KKCCSS AArrcchhiitteeccttuurree aanndd TTCCffWW The

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 159/204 Public lines and their queues Automatic distribution of inbo

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 16/204 Note: When using LAN Login, TC/Login uses by default the complete

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 160/204 1155.. PPAABBXX LLiinnkk –– MMeessssaaggee WWaaiittiinngg

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 161/204 1166.. IImmppoorrttiinngg aanndd EExxppoorrttiinngg UUsseerr

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 162/204 [ADDRBOOK1] ;PROGRAM complete path and name of exe PROGRAM=c:\ad

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 163/204 The advantage is that the user need not change to TCfW to get fo

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 164/204 displayed y must be set to about 150 (=150 mm). The factor of 10

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 165/204 16.4.4 Related Entries in the Registry The section DDECONTROL i

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 166/204 1177.. SSeettttiinngg PPrriinntteerr AAPPII CCoommmmaannddss

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 167/204 1188.. TTCC//BBrrooaaddccaasstt The order for a broadcast can

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 168/204 18.1 Job Monitoring Window The job monitoring has two panes. Th

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 169/204 Expanding a customer item in the left pane shows all open jobs

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 17/204 44.. MMaaiinnttaaiinniinngg UUsseerr PPrrooffiilleess As the

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 170/204 Expanding the Jobs item shows all active jobs in the left pane

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 171/204 18.2.5 Actions on Jobs 18.2.5.1 Open Double-clicking a job op

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 172/204 18.3 Filters The list view‘s column header in the right pane sh

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 173/204 1199.. SSuuppppoorrtt ffoorr AAllll--FFoorr--OOnnee BBaannkk

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 174/204 Note: It is possible to enter multiple amounts and only one curr

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 175/204 19.3.2 Header Fields Field Description Insertion Start+++++++++

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 176/204 19.4 Message Flow The following graph illustrates the message f

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 177/204 Additionally, the modified banking key information and message t

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 178/204 The message contains the following information: Originator: FR

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 179/204 19.4.5 Outbound Messages from TCfW The following graph shows th

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 18/204 4.1 General The General tab contains basic information about ea

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 180/204 19.4.6 Inbound Messages The following graph shows the flow of i

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 181/204 19.5 Configuration For this feature to work properly you need t

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 182/204 19.5.4.2 User X Create a user with the prefix of the configure

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 183/204 19.5.4.3 User IN_DIST Create a user with the User-ID IN_DIST a

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 184/204 2200.. TTiimmee ZZoonneess SSuuppppoorrtt 20.1 Time Zone Pr

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 185/204 Users that have no time zone defined in their profile will see t

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 186/204 20.4 User Profile The time zone of a user is saved in the user

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 187/204 Note: It is not recommended to set the time zone of a user profi

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 188/204 2211.. AAttttaacchhiinngg FFiilleess ffrroomm AApppplliiccaa

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 189/204 2222.. AAttttaacchh KKCCSS MMeessssaaggee WWiinnddooww This

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 19/204 Note: A group administrator with the inbox, outbox, and message f

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 190/204 Script: Switches to the Script Editor. 22.3 General The General

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 191/204 22.4.1 Input Fields The fields Program Caption and Program Cla

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 192/204 Sendkey Action OpenMessage Opens a new message. OpenAttachWindow

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 193/204 Activate this check box to clear the window caption and class fi

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 194/204

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 195/204 2233.. CChhaannggiinngg PPaasssswwoorrddss The administrator

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 196/204 2244.. LLaanngguuaaggee FFiilleess OOvveerrvviieeww The KCS

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 197/204 Filename Application Usage TCxx.LNG TCfW User interface TCxx.ER

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 198/204 2255.. LLAANN PPrroottooccoollss TCOSS Running on NT (1xx, 2x

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 199/204 2266.. HHiinnttss Dr. Watson, the system failure or "cras

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 2/204 © 2012 Kofax, Inc., 15211 Laguna Canyon Road, Irvine, California 9

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 20/204 4.1.11.1 Password Age The maximum password age is set globally i

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 200/204 2277.. RReessttrriiccttiioonnss 27.1 TCfW The support of th

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 201/204 In order to attach to an existing message it must be the activ

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 202/204 Graphic objects inserted into RTF document in Word via Insert/

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 203/204 —A— Address Book foreign Address Books ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 21/204 4.1.11.4 System Account Policy File The system file ―+MAIL5V/App

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 22/204 Note: To change their own password, users must have general writ

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 23/204 After an account has been locked, logon is no longer possible (ev

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 24/204 Support for TC/Report v3: If the visible in outbox check box is c

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 25/204 If the time zone for user RM on the TCOSS server is configured to

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 26/204 1) Select any already existing address. 2) Overwrite the inform

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 27/204 The events section holds a maximum number of 150 events. 4.3.1 E

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 28/204 4.3.4 Archive Entry Drop-Down List With this drop-down list it i

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 29/204 are specially designed to respond to the above events and are onl

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 3/204 TABLE OF CONTENTS 11.. AABBOOUUTT TTCCFFWW CCLLIIEENNTT ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 30/204 with reception error with specific reception error, e.g. ―XY‖

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 31/204 4.4.3 System Folder Defines access authorization to the System F

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 32/204 4.4.13 Registration / License Defines access to the Registration

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 33/204 4.4.21 May Mark Complete If selected, user has the right mark in

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 34/204 4.4.26 Restricted Use of Services If this check box is activated

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 35/204 4.5.1 Access Number This number identifies the user and should b

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 36/204 4.6.4 Print Enabled The message can be printed on any printer. 4

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 37/204 Change message content: The user may change the contents of the

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 38/204 1) Sign on a white piece of paper. 2) Start TCfW and open a new

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 39/204 4.8.1 Queue Length All messages waiting to be sent out are count

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 4/204 4.3.2 FREE ADDRESS FIELD...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 40/204 4.9.2.1 Alert Value The alert value can be included in the warni

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 41/204 4.9.3.1.1 Alert Properties 4.9.3.1.1.1 Name The name of the al

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 42/204 4.9.3.1.2.4 State Specifies the state of a message. 4.9.3.1.2.4.

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 43/204 4.9.3.1.3.1 Adding alert levels To add an alert level, select t

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 44/204 Click the ‗Save‘ button to save the alert. 4.9.3.1.3.3 Alert le

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 45/204 Examples: Warning: trigger threshold = 1000, re-activation thresh

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 46/204 Example of a recipient in an alert template: In this example the

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 47/204 Afterwards enter the alert properties and alert filter values. (

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 48/204 4.9.3.4 Create a Queued Pages Alert Select the Queue Length/Age/

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 49/204 4.9.3.4.1 Alert Levels See 4.9.3.1.3 Alert Levels 4.9.4 Deleti

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 5/204 4.5.1 ACCESS NUMBER ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 50/204 4.10 Queue Length, Queue Age and Queued Pages Monitoring A log

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 51/204 4.10.2 Log Interval in Seconds A value of zero activates an NT

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 52/204 4.10.5 Filter The filter is used to restrict the queue length/ag

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 53/204 The configuration for the queue length log for the TCLMX7Q4 queue

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 54/204 4.10.5.4 State This filter value specifies the state of a messag

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 55/204 For more information about the TC/Broadcast PIN code see the TC/B

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 56/204 4.13 TC/Web The TC/Web tab is used to customize the appearance o

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 57/204 User Switching - The user can switch to other users. Set New

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 58/204 4.14.1 Setting Default Identity Rights It is possible to set def

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 59/204 55.. DDiissttrriibbuuttiinngg IInnccoommiinngg MMeessssaaggees

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 6/204 4.11.4 PIN ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 60/204 1) Set Distribution On in the Admin menu, or click the Distribut

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 61/204 5.2.1 Shortcut Keys Available Within the Message Window: Key De

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 62/204 5.2.2 Shortcut Keys Available Within the Address Book Window: Ke

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 63/204 2) Press F11 to split the message. A message box is shown offer

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 64/204 5.4 Splitting Messages in Image Mode When a message opens in dis

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 65/204 66.. MMaaiinnttaaiinniinngg AAddddrreessss BBooookkss The scr

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 66/204 system address book, not in a private address book and not in a g

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 67/204 1) Click Save. 2) Enter "GROUP1" in the Group field o

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 68/204 If you have entered the distribution list ID, click the OK butto

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 69/204 Full Name Service Number Additional filter values for filte

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 7/204 7.2 COVER VARIABLES FOR DATE AND TIME ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 70/204 6.4.3.3.1 Distribution List Type A list with a status of tempor

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 71/204 HKEY_LOCAL_MACHINE\SOFTWARE\TOPCALL\TCFW\RecipientsLimit. If the

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 72/204 Clicking the Yes button opens the Import List dialog window. No

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 73/204 This field determines how an address is imported if a recipient w

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 74/204 If the distribution list has changed a message box is shown, befo

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 75/204 6.4.5 Import of All Distribution Lists All distribution lists o

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 76/204 Clicking the OK button starts the import of the distribution lis

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 77/204 The master distribution list file that holds the general distri

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 78/204 The first row indicates which fields are included, and the order

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 79/204 Clicking the Save button starts the distribution lists export.

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 8/204 12.4.4 CREATED AT ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 80/204 Use list A as A1 - A3 B1, B2 To TO CC cc CC CC BCC BCC BCC Deliv

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 81/204 6.5 Recipient Window You can create new recipients or edit exist

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 82/204 The Short Name field contains the abbreviation of the recipient t

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 83/204 6.5.2.3 Active Check Box The address entry is only used in the a

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 84/204 6.5.2.8 Address Field* If the Address field is available for the

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 85/204 77.. CCrreeaattiinngg CCoovveerr SShheeeettss Merge values in

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 86/204 Distribution lists are NOT expanded and shown as a single line. T

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 87/204 If no text box is open in the message area (lower part of the s

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 88/204 Enter a name for the cover sheet in the Message Name field and

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 89/204 8) Click Save As to save the message as a cover sheet. 7.2 Co

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 9/204 13.1.8 ADDITIONAL CODE PAGE ...

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 90/204 Japanese 17 932 932 Norwegian 20 0 1252 Polish 21 1 1250 Portugue

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 91/204 7.3 Rich Text Covers RTF coversheets may include all coversheet

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 92/204 7.3.3 Changed Syntax of ―To‖ and ―cc‖ Lists in RTF Cover Sheets

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 93/204 7.3.6 Trace Options In case of RTF conversion problems please cr

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 94/204 88.. MMaaiinnttaaiinniinngg SSeennddiinngg SSeerrvviicceess A

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 95/204 Fax Telex Teletex X.400 TOPCALL Postal Free Format

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 96/204 99.. SSeerrvveerr SSuubbmmeennuu The Server submenu contains t

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 97/204 Status Description WAIT No send attempts will be made CONTINUE

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 98/204 9.2 Disk Usage This window displays hard drive usage on the KCS

Client Applications Administrator‘s Manual Version 9.1.1 ©Kofax, Inc. 99/204 1) Select Server from the Admin menu. 2) Select Number Series f